What You Can Expect

At Reaching Back, Inc., we’re here to help seniors in Memphis and Shelby County live safely and with dignity. If you or a loved one needs critical home repairs to address safety and accessibility concerns, our program is designed to assist you every step of the way. Here’s what you can expect:
- 1Initial Application |
Begin by filling out our online application or contacting our office directly. We’ll gather basic information about your home and current needs. - 2
Eligibility Review | Our team will review your application to ensure it meets program criteria, such as income level, home-ownership status, and the type of repairs needed.
- 3Home Assessment | Once approved, a member of our team will schedule a visit to assess your home. During this assessment, we’ll identify the most urgent repairs and create a prioritized plan of action.
- 4Repair Plan Development | After the assessment, we’ll develop a customized repair plan tailored to your home’s needs. This may include structural repairs, addressing safety hazards, or improving accessibility.
- 5Scheduling and Repairs | We’ll coordinate with trusted contractors to schedule and complete the repairs. Our team will keep you informed throughout the process and ensure the work meets quality and safety standards.
- 6Completion and Follow-Up | Once repairs are complete, we’ll do a final walkthrough to ensure everything has been addressed. We’ll also provide resources and tips to help you maintain a safe and comfortable home.
Services Offered
Complete our online application below or call 901.506.2740 to speak with a member of our team. Applications will be reviewed promptly, and eligible seniors will be contacted for next steps.
Reaching Back, Inc. is committed to helping seniors live safely and with dignity in their own homes. If you meet the criteria above, we encourage you to apply today!
Structural Repairs
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- Fixing foundation issues
- Repairing or replacing damaged walls, ceilings, and floors
- Reinforcing weak or unstable structures
Roof Repairs and Replacement
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- Patching leaks
- Replacing shingles or full roofing systems
- Installing gutters and downspouts
Electrical System Upgrades
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- Repairing faulty wiring
- Upgrading outdated electrical panels
- Installing additional outlets and lighting for safety
Plumbing Repairs
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- Fixing leaks and clogs
- Replacing outdated or damaged pipes
- Installing or repairing water heaters
HVAC Services
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- Repairing or replacing heating and cooling systems
- Installing energy-efficient units
- Providing routine maintenance for existing systems
Accessibility Modifications
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- Installing wheelchair ramps
- Widening doorways
- Adding grab bars in bathrooms
- Converting bathtubs into walk-in showers
Safety Enhancements
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- Installing smoke detectors and carbon monoxide alarms
- Adding railings to stairs and porches
- Securing loose or hazardous areas
Weatherproofing and Insulation
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- Sealing windows and doors to prevent drafts
- Adding or replacing insulation for energy efficiency
- Installing storm windows and doors
Pest Control and Prevention
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- Removing infestations (e.g., termites, rodents)
- Repairing damage caused by pests
- Sealing entry points to prevent future infestations
Exterior Repairs and Improvements
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- Fixing or replacing siding
- Painting or restoring the exterior
- Repairing porches, decks, and steps
Energy Efficiency Upgrades
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- Installing energy-efficient windows and doors
- Adding solar panels (if applicable)
Interior Revitalization
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- Painting walls and ceilings
- Repairing or replacing damaged flooring
- Minor carpentry work
Water Damage Restoration
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- Repairing or replacing water-damaged areas
- Installing sump pumps
- Addressing mold or mildew issues
Community-Specific Repairs
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- Addressing unique challenges based on neighborhood needs (e.g., historical home preservation)
These services aim to ensure seniors can live safely and comfortably in their homes while enhancing their overall quality of life. Some exclusions apply:
Ready to Apply?
If you’re ready to start the process, click here to apply or call us at 901.506.2740. We’re here to answer your questions and guide you through every step. Together, we can help you create a safer, more secure home
Are You Eligible?
To qualify for assistance through Reaching Back, Inc., applicants must meet the following criteria:
- 1Home-ownership: Applicants must own and occupy the home in need of repairs. Must provide proof of ownership(mortgage, deed, etc. ).
- 2Home-owner Insurance: Applicants must provide proof of valid home owner insurance.
- 3Age Requirement: Applicants must be 65 years of age or older.
- 4Residency: Applicants must reside in Memphis or Shelby County, Tennessee.
- 5Scope of Repairs: The home must require repairs related to safety, accessibility, or health concerns.
- 6Priority Consideration: Priority will be given to seniors facing urgent safety risks, such as structural hazards, unsafe wiring, or lack of essential utilities.
- 7
Income Limits: Applicants must have a household income at or below [insert percentage]% of the area median income (AMI).(see table below)
People Living in Home | Max Gross Household Inocme |
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1 | $28,850 |
2 | $34,100 |
3 | $38,350 |
5 | $42,600 |